Customer Care
We are based in Hong Kong with an office in the US, since 90%+ of our customers are from the United States.
We offer FREE STANDARD SHIPPING worldwide for orders over $35 – including Europe, North America, South America, Africa, Asia, Australia, and even New Zealand.
For select items we are able deliver within 2-3 business days anywhere in the United States, these items are marked on the product page. All other items ship with standard international shipping, the shipping time varies between 3-10 working days. If you’re unsure if we ship to your location, please get in touch with us at contact@johnsonsmithclothing.com. We ship with well known carriers, such as USPS and DHL so you can rest assured that your Johnson & Smith package will be delivered on time and securely.
If your package is not delivered WITHIN 10 WORKING DAYS of your order, please reach out to us at contact@johnsonsmithclothing.com. If 10 working days haven't passed yet, your order is likely still on the way. Please check the tracking number in your account for further information.
We ship to the following countries:
| Europe | Americas | Asia & Oceania | Africa |
| Albania | Argentina | Australia | Algeria |
| Armenia | Bolivia | Bangladesh | Angola |
| Austria | Brazil | Brunei | Benin |
| Azerbaijan | Canada | Cambodia | Botswana |
| Belarus | Chile | China | Burkina Faso |
| Belgium | Colombia | Hong Kong | Cameroon |
| Bulgaria | Costa Rica | India | Chad |
| Croatia | Dominican Republic | Indonesia | Egypt |
| Cyprus | El Salvador | Israel | Equatorial Guinea |
| Czech Republic | Haiti | Japan | Gabon |
| Denmark | Honduras | Jordan | Guinea |
| Estonia | Jamaica | Malaysia | Ivory Coast |
| Finland | Mexico | Nepal | Kenya |
| France | Panama | New Zealand | Madagascar |
| Georgia | Paraguay | Oman | Mali |
| Germany | Peru | Philippines | Mauritius |
| Greece | Trinidad & Tobago | Singapore | Morocco |
| Hungary | United States | South Korea | Mozambique |
| Iceland | Sri Lanka | Namibia | |
| Ireland | Taiwan | Niger | |
| Italy | Thailand | Senegal | |
| Latvia | Vietnam | South Africa | |
| Liechtenstein | Togo | ||
| Lithuania | Uganda | ||
| Luxembourg | |||
| Macedonia | |||
| Netherlands | |||
| Norway | |||
| Poland | |||
| Portugal | |||
| Romania | |||
| Russia | |||
| Serbia | |||
| Slovakia | |||
| Slovenia | |||
| Spain | |||
| Sweden | |||
| Switzerland | |||
| Turkey | |||
| Ukraine | |||
| United Kingdom |
